Volume : VI, Issue : V, June - 2016 A STUDY OF CUSTOMER RELATIONSHIP MANAGEMENT IN BANKING SECTORDr. Manik K. Thitte, None By : Laxmi Book Publication Abstract : The banking sector is one of the most dynamic and innovative sectors related to economic development in India. Keywords : Article : Cite This Article : Dr. Manik K. Thitte, None(2016). A STUDY OF CUSTOMER RELATIONSHIP MANAGEMENT IN BANKING SECTOR. Indian Streams Research Journal, Vol. VI, Issue. V, http://isrj.org/UploadedData/10062.pdf References : - Indian Council for Research in International Economic Relations (ICRIER), report on Indian Retail, New Delhi, 2008.
- Barry Berman, Joel Evans R., Retail Management a Strategic Approach, tenth edition Pearson Education Inc., Dorling Kindersley Publishing Inc., 2007.
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