Scroll to Top

Volume : III, Issue : V, June - 2013

HOW TO IMPROVE THE QUALITY OF SERVICES IN HOSPITALS

UDAYSING R. MANEPATIL

Published By : Laxmi Book Publication

Abstract :

Quality in health care institutions is different from other organisations because the service, i.e. the patient care, is a multifaceted and multidimensional service and is delivered personally to the customer (the patient) by the doctors, nurses and other staff. Further, because of its role in improving the efficiency of care as well as lowering the cost of treatment in the long run, it is the single most important factor affecting the satisfaction of patients.

Keywords :


Article :


Cite This Article :

UDAYSING R. MANEPATIL, (2013). HOW TO IMPROVE THE QUALITY OF SERVICES IN HOSPITALS. Indian Streams Research Journal, Vol. III, Issue. V, http://oldisrj.lbp.world/UploadedData/2505.pdf

References :

  1. S.K. Joshi (2009) Quality Management in hospitals, Jaypee brothers medical publisher, New Delhi.
  2. A.G. Chandorkar (2009) Hospital Administration and Planning Paras Publisher Hyderabad.
  3. G.D. Kunders (2007) Hospitals Facilities Planning and Management Tata McGraw- Hill New Delhi.4
  4. C.M. Francis ---- Hospital Administration Jay pee Brothers New Delhi.
  5. S.L. Goel, R.Kumar, Hospital Administration and Management Deep and Deep Publication, New Delhi.

Article Post Production

Article Indexed In

Comments :

Enter Name :
Email ID :
Comments :

Previous Comments :

Creative Commons License
Indian Streams Research Journal by Laxmi Book Publication is licensed under a Creative Commons Attribution 4.0 International License.
Based on a work at http://oldisrj.lbp.world/Default.aspx.
Permissions beyond the scope of this license may be available at http://oldisrj.lbp.world/Default.aspx
Copyright � 2014 Indian Streams Research Journal. All rights reserved
Looking for information? Browse our FAQs, tour our sitemap, or contact ISRJ
Read our Privacy Policy Statement and Plagairism Policy. Use of this site signifies your agreement to the Terms of Use